Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Rebecca
I have a long term rental of 39 days booked in.Do I need to get them to sign a rental agreement on arrival?Can I check on the property during the stay if I give them notice? Thanks
Latest reply by
Colleen253
I booked a shared room in gold coast and unfortunately my friend lost my key while holding my bag for me. I told the host I will certainly cover all the costs needed. She told me she will find out the cost to replace the key. As I had to move on to the ne...
Latest reply by
Sandra126
Hello..we are new to hosting and received an email from community@withairbnb.comThe ' with ' is what's making us suspicious. Can anyone verify if this is legit or a scam? Thank you!
Latest reply by
Iris550
This is my first long term stay booking and the guests have departed 23 days ahead of schedule. The stay was ended with less than 12 hours notice and the apartment kitchen was jammed with left over food and supplies. The guests are asking for a weeks refu...
Latest reply by
Normen0
How does AirBnB support hosts with finding cleaning personnel? Is there a broadcast features to ask local hosts how they found one person? Is there a cleaner marketplace offered by this agent? I am looking for a cleaner and AirBnb should help us to find o...
Latest reply by
Daniel2962
I was surprised to see a message in my inbox from a customer who had not received a response to her enquiry several days previously.I usually monitor my emails for Airbnb messages and respond quickly but this enquiry and the follow up message did not prod...
Latest reply by
Sarah977
Hi everyone! I would appreciate your advice and comments on my situation.....thanks in advance for taking the time! A couple of weekends ago we had a booking at our property - our property is a guest house which includes 4 suites and communal areas such a...
Latest reply by
Nanette42
Hey Everyone, I just booked my first reservation as a host. The guest is there for roughly 3 months and I wanted to get advice on the amount of supplies I need and anything else I might not be thinking about for a longer term stay. They are starting tomor...
Latest reply by
Lorna170
we are brand new to hosting and last night received a request for 28 day starting the very next day. she wrote that her new apt wasn't available until Feb. she had a very sparse profile we declined that one because we thought it strange to book a place a...
Latest reply by
Lorna170
Hi fellow hosts. Please, does anyone have experience managing a booking where the guest (after one cancellation and several changes) has said they won't arrive on the booked date, but possibly two weeks later. Multiple reasons have been given for changes ...
Latest reply by
Susanna328