Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Martine1417

I just had someone instant book a night during prep time. I have a 1 night prep time set before and after each booking because I clean myself and I have a job outside of hosting. I explained to the guest and asked them to cancel, which they did, but I a... Latest reply by Cathie19

What is the best cancellation policy to have for your listing? I was considering Strict Non-refundable. Latest reply by Sarah977

My guests do not seem to be receiving an automatic message with code and app from August Smart Lock. I did set it up through the August App. Is anyone else having this problem? Thank you!

Greetings! I have been hosting since June and it has gone swimmingly. I love it. I have a hopefully simple Q. I have a couple who has booked 4 separate stays this month (October 2021). They are lovely people. Should I wait until their last stay to w... Latest reply by Emiel1

I'm a bit torn on this one so I'm really hoping more experienced hosts can help me out!Just for context, we're relatively new to airbnb but we've had 10 people stay so far and they have been really lovely! Some have been more work than others but it's be... Latest reply by Joanna583

Hi everyone, any idea where to find the proof of income after website updated?Thank you.

So, I had guests, a couple in their 60-es. They were nice and have a lot of nice reviews but there are a few things future hosts would like to know. I am not sure how to wrap it in cellophane so I would appreciate your help. (They didn't review me yet but... Latest reply by Sarah977

Does anyone else find the deadlines for filing host guarantee claims for damaged items (or recovering costs from a guest's deposit) ridiculous? My place is at 90% occupancy, and I usually have back-to-back-bookings with one guest checking out at 11 AM and... Latest reply by Helen3

how do you contact airbnb Latest reply by Helen3

As a consumer, I get to pick and choose where I go and where I stay. If a location that is a air bnb, that is not in a home, but is a separate location , mandates anything that is medical, in the boundaries of the USA , I will not be staying there. If I c... Latest reply by Liv