What hosts are saying

Help me out here--we have a review that is 5 star in every category except Accuracy--is a 4 and the overall rating is 4 star???? Please explain! While we are at it what does accuracy pertain to? I would have thought location and expectations. This guest... Latest reply by Michelle53
Le 31 juillet, un locataire quitte ma maison en la laissant dans un état épouvantable, ce qui a engendré des frais de réparation d'environ 450€. Le 3 août je lance la procédure de récupération de la caution (200€) avec un dossier solide (photos et témoign... Latest reply by Emiel1
Apparently AirBnB has recently decided that any booking cancellations due to covid 19 will no longer receive any refund because the possibility of a sudden lockdown should have been anticipated. This is totally illogical as it presumes that guests are abl... Latest reply by Louise0