Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kwesi-Quao0

Hi I have guests traveling from Australia with a booking at my airbnb house this coming Xmas. Their flights have been cancelled due to Covid so they cannot comeTheir booking was 50 % non refundable. I would like to refund the deposit. I however d... Latest reply by M199

hello, I'm sure this topic has been talked about to death, but I'll still give it a shot. I had a guest stay in my house that was very unfriendly and unpleasant. He complained a lot. I attended to all of his complaints and requests in a timely manner. H... Latest reply by Sarah977

Hi, the refund policy of the condo that I'm interested in is "Free cancellation for 48 hours", but the host told us fully refund for 5 days cancellation before move in. Is it trustable? Though there's not state in the description. Latest reply by Sarah977

Hi!I don't have any data on bookings/earnings/transactions for my airbnb. I am a co-host, my co-hosts dashboard has all of this. I wonder if its some setting I'm not using or something?I'm not entirely sure everything is synced up on my dashboard - I do h...

My guest reserved for one but when I asked they mentioned 6 guest. Do they need to change the reservation? Latest reply by Robert5501

Hi, We have a 360 degree smoked dome type camera on a porch, where it can record and save the front yard, the porch and also areas within the house. (kitchen, hallway, living room, potentially a bedroom). Do I need to disclose the type of camera or is it... Latest reply by Loni56

Hi,I am just wanting to find out how to go about editing my response to a review, not "substantively" but to remove a typo! I appreciate the system is set up to keep people from retrospectively messing about with their posts, but is there perhaps a way of... Latest reply by John5097

What is the position regards lets in excess of 31 days? Can a tenancy be unwittingly created?@Carol6552 Latest reply by Carol6552

Hey there, I’ve had a certain doubt lately... I have a listing which I no longer administer. I set someone else as the primary host but I’m still the listing admin. So to sum things up, I’ve got two questions: 1. If he were to cancel any reservation for ... Latest reply by Sarah977

Hello,We have a friend who is a firefighter who has been battling cancer for years-a very rare and aggressive type. He's finally been okayed for a stem cell transplant in Seattle, but his insurance doesn't pay for the stay. A friend who is an airbnb host ... Latest reply by Sarah977