Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Christine4592

I have sent out 3 messages via the Airbnb system today and have not received 1 reply. is anyone else having an issue? Latest reply by Colleen28

I stayed at a property a few days ago but had an issue with cleanliness and covid safety (opened foodstuffs that hadn't been discarded ). I attempted to resolve issue but had signal issues so couldn't until do it in the allotted 24 so no refund guarantee... Latest reply by Brian2036

I recently stayed at Airbnb for a friends 29th birthday. On the first night we sat around the dining table to play monopoly and the dining chair I was sat on made a cracking noise and suddenly collapsed, leaving me in a heap on the floor. Luckily I was no... Latest reply by Brian2036

Hi anyone have any tips on getting my resolution payment ? Guest caused over 3500.00 in damages , paid through resolution centre that was confirmed and now airbnb is giving me the runaround because they've lost the payment . Latest reply by Mary419

I have a help - support question asked 3 times.3 times airBnB have closed the help - support request WITHOUT answering.I have a Reimbursement request AND I have registered the claim for damage the guests has made. We have come to an understanding what sh... Latest reply by Emiel1

Not sure if my question went under Covid discussion. I want to after September 2021 to require vaccination to stay here. At this point in United States everybody’s had the option to be vaccinated. With the new variant I’m not sure I want to host anybody ... Latest reply by Kendra130

Hello, One of my gests made the booking through his own account for a member of his family (I guess so or a Friend).So he never stayed at my appartment but left a false review and gave a bad mark (3)Of course I could answer (and I will), but the mark wil... Latest reply by Brian2036

My credit card was used by airbnb for a transaction that I never made. The customer care rep 'Jhon' just sent an standard email saying my friends and family has used it. They refuse to give the name on the account where this booking was made. Noone has my... Latest reply by Petr830

When I originally selected the "Strict" cancellation option, I understood it meant that I would receive 50% no matter when guests cancelled and 100% if the guest cancelled with less than 30 days. Not sure when this change to the Strict cancellation policy... Latest reply by Jenny112

Does anyone have a link to the finer details of the Airbnb Host insurance policy? I'm having real difficulty getting any detail out of Airbnb about what their policy actually covers and what caps are in place and on what. I've been hosting for years a... Latest reply by Ulla213