Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Joan3646

A future guest has a death in the family. He wishes to cancel, and try to reduce his penalties. He has had superior communications with us and we would like to help with his request. He says there is a way to approve his cancelation... how do I do this... Latest reply by Brian2036

All the National Forests in California are closed until mid September or longer. Host who have property in the middle of the forests, how does this affect you? I am not sure what should be our response. I live in the forest and my rental is on the sam... Latest reply by Dennise-Ann0

Seriously 6.30 am I do not want to be continuously annoyed by these reminder messages. If you need all that help you aren’t capable of running a business. My rooms are always ready!!! How can we stop this annoying messaging. Ahhhhhh Latest reply by Emiel1

Hello we recently had a lovely family of seven rent our house but although they spent most of the time out sightseeing when they left the house smelled really strongly of spicy cooking and the walls in the hallway were literally covered up to 3 ft high wi... Latest reply by Branka-and-Silvia0

So this guest has canceled a reservation once in April then made another for October. She altered it once a few months ago. I accepted. Now she wants to alter it again. $300 difference in pay out (less for us) and I can re-book that weekend no problem. He... Latest reply by Laura2592

I am making a claim to airbnb claims department, because one guest took 2 towels and the cooler, it's about 60 dollars, after two weeks, airbnp people responded and they said the claim was not accepted , due to lack of evidence, even I sent to them ...

Hello, Airbnb is only as good as the quality of its hosts, so I hope those reading this will understand that hosts and guests have a relationship in which trust and good will is essential. My family and I (party of 6) booked one night in London prior to... Latest reply by Peter3129

We run into this a lot and assume most others do also. It really eats up our time to respond when we have to wait for people to go back and make sure all 3 identifiers are in place. We will NOT rent to anyone who does not have the 3 items confirmed: ...

A potential guest contacted me yesterday asking if a 20% special offer that showed up on the Request to Book page was reflected in the quoted price. I don't have any promotions in place. I searched my listing as a potential guest and saw the promotion: "B... Latest reply by Joseph1512

This topic is part of the CC Hospitality Festival. The original topic was posted on the German-speaking Community Center by @Till-and-Jutta0, and we have translated it below. ------ This period has been a real challenge for society as a whole, a... Latest reply by Miloud0