Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Connie571

Hi dear hosts. I’m writing it because enough is enough. We are tired of this disgusting policy where you will never find a help or normal proper answers, not a typical bots replies. Unfortunately we work with a people and all situations are different and ... Latest reply by Elizaveta18

I have a strict cancellation policy. I would like to give a partial refund to our guests who wish to cancel or a credit. We live in the area and for the past few days the smoke has subsided and the conditions are steadily improving. Air quality is exc... Latest reply by Jennifer709

Fellow greetings to all the hosts out there, I would like to reach out from South Africa and try to find out how Airbnb is managing some of these issues. As some of you might not be aware but in south africa service delievery is almost non-existent . To... Latest reply by Michelle53

Hi I have been a host for a few years now and absolutely love all the wonderful people i've met. I've never had any issues with parties or complaints and overall have had such a positive experience. Recently the building manager and a few people on the bo... Latest reply by Anonymous

Hello there... I think I found a fake listing, but I am not sure, could you let me know please? This is the link, https://www.airbrb.com.host94893823-date-94832212.im/listing/HN527294?source_impression_id=p3_27419qTNCxB35nmHWXuJ0nA&t=BKJ1a4OVq Thanks a... Latest reply by Yenny24

Hi, I have been a AirBNB host for 5 years, have 4 properties and am currently a SuperHost.The email from AirBNB was from a Barry and he sent it to me moments before his weekend started and asked to call me in 4 days time.I have had returning guests reach ... Latest reply by Barry346

Have you handled the situation when a guest about to arrive contacts you, he tells you that he has to move the dates of his trip by "X" circumstance, you make the modification to the reservation to later dates, and once the reservation cancels you. Leavi... Latest reply by Lisa723

After seven years using Airbnb as host and guest, and thousands upon thousands of dollars spent in fees alone, I cannot even get a ** phone call from a case manager assigned to my "urgent and escalated safety case." After FOUR DAYS. Every time I write o... Latest reply by Emiel1

I'm writing this is as a PSA to hosts after experiencing several recent incidents with regards to guest cancellations. Since the start of the pandemic, Airbnb has gone to lengths to portray themselves as being very pro-hosts through new initiatives and pr... Latest reply by Dave52

Last month we were in Puerto Rico and booked a stay at an Airbnb that was run by a management company. There were no reviews for the place yet, but you have to start somewhere when you become a new host and we remember what it was like to get your first ... Latest reply by Emiel1