Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Christine4592

This topic is part of the CC Hospitality Festival. The original topic was posted on the Italian-speaking Community Center by @Antonella78 , and we have translated it below._________________________ Traveling with pets is becoming increasingly co... Latest reply by James2853

I got a four star review for the first time since I started hosting this spring. I knew it would happen since it is inevitable the more guests you have! Just a little annoyed as the guest checked four stars for accuracy, communication, and value because s... Latest reply by Lorna170

Our guests allegedly had a domestic dispute in our suite, i am awaiting the police report but my property manager said that the wife told the police that her husband punched her in the face then repeatedly slammed her head into the tile floor and she tho... Latest reply by Mike-And-Chantal0

Superhost looking for a co-host in Key West. In The Meadows neighborhood (White (W)/Eisenhower (E)/Truman (S)/Angela (N)). Our on-site co-host sold her unit and headed to Colorado. We take care of bookings. We will personally manage interactions wi... Latest reply by Teri

I have tried resolving the problem with the agency managing the listing, with the owner of the property and with Airbnb, but to no avail. I lost 300 of the 500 Euros I paid just 7 hours before what was to be an 8-day vacation. The place was advertised to... Latest reply by Elena87

We booked an Airbnb at Miami Beach. The place was infested with cockroaches when we got there. The roaches were everywhere. Host did not respond. Airbnb Support directed us to get a hotel temporarily and later move to a new Airbnb. We did what they asked.... Latest reply by Anonymous

Should I cancel on my guest?A guest has booked my guest house for 3 months and he was supposed to check in yesterday. He didn't show up. I tried multiple times to get a response from the guest but it was in vain. I once did manage to speak to him, but thi... Latest reply by Connie412

Hi there, I am new to hosting on Airbnb (as of June 2021) and I'm very confused regarding this under 25 rule? We have a full cottage that we rent out in Ontario 1. If a guest is under 25, are we notified? Is there somewhere we can see it in the reservat... Latest reply by Stephanie

I just noticed that the link to my guidebook is no longer working. Whenever a new guest books my room, I always send them the link to my guidebook but this time the link is not working. Instead of going to my guidebook, when you click on the link, you g... Latest reply by Stephanie

I'm based in NYC and I have a long-term guest who's lived here since January asking for a letter (of recommendation of sorts?) for his application for cash assistance and SNAP benefits with the NYC HRA. Does anyone know anything about that? I didn't know ... Latest reply by Debra300