Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Akriti13

I have a moderate cancellation policy. Guest has cancelled long term booking with less than a month's notice so is liable for first month's payment. Airbnb have emailed me to say the attempt to charge the guest has been unsuccessful - and that I should c... Latest reply by Kelly149

Hi Everyone,I'm quite new to hosting and for the first time I've had a guest leave my place in a real mess which is quite sad. Now I have to write a review and although I will be honest in my review I don't want to be too negative in such a public forum. ... Latest reply by Troon0

Hiim new to Airbnb, I’ve got 6 booking up until 2nd week August then it stopped booking. I thought it was cuz I’m new. I had my minimum stay set for $200/night Max for $260/ WITH smart pricing on.I searched my place and it’s coming up $540/night!! I turn... Latest reply by Sidonie17

The last representative that I spoke with regarding a refund for a guest that canceled, closed the case that I specifically asked him not to. He made the situation way more complicated than it needed to be and he continually misunderstood what I asked hi... Latest reply by Linda108

Airbnb made a Dispute Resolution adjustment from a guest complaint without vetting me as a superhost. The frustrating thing is Airbnb closed the case right away without giving me a chance to verify whether the claims are legitimate. It has been 7 days so ... Latest reply by Lou-and-Keith0

Hi guys , im new to this and I wanted to know if it’s okay to not accept a booking if it’s a short notice? Like someone wanted to rent today for the next 4 days it’s a short notice since I need time to prepare. Please let me know thanks Latest reply by Linda108

I recently had a guest stay at my place and for whatever reason they were not happy with the stay. They never reached out to me but called customer support. After hearing from support, I again reached out to the guest noting that I was surprised (as I did... Latest reply by Lou-and-Keith0

What is going on with airbnb customer service?? I have been a host for 7 years and never in my life have experienced this outrageous service!I have an issue for 3 weeks!!! And nothing has been done to even try solving it! I have been calling and writting ... Latest reply by Karen2949

There were no problems with her until she check out and I asked for feedback, which I always do. I would rather have them spill it to me than to the world. She purchased one of my additional services and in her response she complained that she did not rea... Latest reply by Inna22

After my incident with the guest and the disfunctionalised tv, i feel i hould avoid guests with no previous reviews or low rated reviews. See , one of my reservations have joined airbnb in 2013 and has no ratings, that can mean either he always worked aro... Latest reply by Bora1476