Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Kathleen1155

We received a poor review from a guest who broke the rental agreement by having 11 people when they booked for 5 and the limit is 6. The review is based entirely on us calling them out on the additional guests and asking them to remove those people. The... Latest reply by Batt27

Hi, I booked a place for 4, but it turned out that is suits 2 persons. We left of course, there were no enough sleeping places. And both a host and Airbnb refused to refund me. How can it be? Sounds like a nonsense, no? My next steps? Latest reply by Alexandra316

Hi, I would like to add a co-host and allow the payment to go to them, is this possible? Thanks a lot Latest reply by Krešo1

FACTSWe hosted a non-refundable, 7-night reservation back in July 7, 2019 -July 14, 2019 (on a property we no longer manage)Guest Canceled the reservation after just 1 night in the home, and Support immediately refunded the guest $1,880.00 of the $2,042.5... Latest reply by Scott125

I received a code from Airbnb for a discount on eero products as a reward for being a Super Host. While that was great the coupon code in invalid. I called Airbnb and spent 30 minutes while they tried to get a fix. They referred me to eero and after 2... Latest reply by Cindy977

Just a rant. Anyone else more annoyed than ever at the out of control Airbnb helicopter parent ‘Nanny Algorithm’? It’s worse than ever. I have check in instructions added, and guests are instructed at booking on how to find them. I still like to follow up... Latest reply by Helen744

How can my partner add my name to his listing? Seems like just adding me as a cohost won't bring my name at the listing. I am not a host myself. Thank you Latest reply by Mike-And-Jane0

I rented a property a few miles outside of Taos for a month to work quietly and remotely in Covid times. I drove from Wisconsin and when I got to the property it was so off the beaten path, I was given coordinates by the owner (who lives in Tennessee) to ... Latest reply by Claudene0

Hi Everybody,I have a quick question regarding Instant Booking. When we first joined Airbnb last year, we turned on the Instant booking at the constant AI suggestion. We soon found out that potential guests fall in love with the photos, don’t bother to r... Latest reply by Don-And-Emily0

I have a complaint as to how trying to book through airbnb works particularly with regard to identification requirements. I would like to speak to or e-mail someone at airbnb but there appears to be no facility to do so. They seem to be disinterested in c... Latest reply by Jennifer1773