Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Recently I had a very difficult guest. I have been a superhost for 5 years. Now This guest is spoiling all my hard work. I had a bad feeling about the guest form the beginning as he asked to contact him directly, and did not have any previous review. But ...
Latest reply by
Sarah977
Three weeks ago, we reserved an entire home, and the host is now changing the terms of the check-in and check-out times a week before our stay, stating that extra time is needed to clean the home. There is already a 4 hour window between the check-out an...
Latest reply by
Brian2036
I have been hosting exclusively on Airbnb in Toronto for a couple of years given its host guarantee programme which provides safety net whenever there is damage. However, it all changed now. Although I have provided my all the necessary receipts, they onl...
Latest reply by
Michelle53
Its my first time and im trying to make payment for 2 days, but system giving error all the time. I did what support team advised me but nothing helps. "This credit card can't be added right now." How i should solve this problem? Im using debit card and a...
Latest reply by
Sarah977
Does anybody know if we can contact airbnb via email? I have had very bad renters who left the house in a disgusting state and broke several furnitures. Yesterday I made a claim, however today I found out the couch is also broken, I can not add on to the ...
Latest reply by
Helen3
Hey guys. This might be of interest to some of you guys. We manage a number of Airbnb listings in Edinburgh and we are looking to build new relationships with other local hosts. We offer a range of services from full co hosting to just cleaning and lin...
Latest reply by
Liv
Hi Airbnb Community! I am an Airbnb Super Host mainly operating in the GTA but am acquiring properties in the St. Catharines region for Airbnb. I am situated in Toronto so I am looking for an on-call property manager who would be willing to tend to urgen...
Latest reply by
Liv
I know we have all had these guests. I had one recently with this feedback- "I don't give all 5s because no one is perfect." My lower rating was ironically on location, which is the one piece of this whole hosting adventure I have scant control of. And th...
Latest reply by
Anonymous
It's two weeks since I returned a key for which I was charged £100 security deposit and paid through Air BnB.The host didn't reply to my request for the refund, so I asked Air BnB what the procedure was.They contacted him and he said he would repay it.The...
Latest reply by
Mike-And-Jane0