Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Suzanne1129

Hello. I see that AirBnB has paid the Florida state taxes on the full rental amount. I am getting ready to pay the local Volusia County tax and I want to know if I should subtract my own service fee before I calculate that 6% to the county. I know that Ai... Latest reply by LaTisha8

How do we apply a damage deposit requirement which holds a guests Credit Card information in the event damage has been done? They do this at ALL Hotels/Motels and this should be an option to us hosts. VRBO does have this feature. I've also noticed a maj... Latest reply by Traci150

Hi. We've only been doing Airbnb for a month. It's set up for 2 guests - double bed. No couches etc. Just got an enquiry as follows: "Hi there just checking would you accept a booking from myself and husband along with our two girls ? We could bring an ai... Latest reply by Sarah327

Is there anything we can do? We booked to holiday for 2021, however after realising COVID wasn't going anywhere we requested to change our holiday for 2022. The host declined the first request as he hadn't updated prices for 2022. He informed us he had c... Latest reply by Alexandra316

Hello! I have been staying at an Airbnb for over a month and have to leave early due to extenuating circumstances. I went to Airbnb to make the adjustment, and my price increased by over $1000! If anything, should my price not decrease, for freeing up the... Latest reply by Elena87

I had a request from someone with a confirmed reservation for a cancellation. I had a strict cancelation policy at the time that reservation was confirmed. Its a 3 day reservation and its 20 days from now. I would be happy to allow for the cancellation an... Latest reply by Fred13

This is a rather interesting article, which seems to explain many of the grievances frequently expressed here. https://cointelegraph.com/news/airbnb-is-exploiting-its-users-but-decentralized-alternatives-are-possible Latest reply by Sarah977

I'm a guest. I rented a place. The place was not a fit and the host agreed to simply cancel and refund.I was next to her as she tried to cancel it. The button was grayed out for her. If I cancel, there is no refund.The host never received the money from A... Latest reply by Joe2662

I am Co-host. I don't see the bank account information to which the reservations go. Does the money from the rent go exclusively to the account of the apartment owner or does it go to the account of the co-host? Latest reply by Emiel1

Today I was contacted by a Community Support representative regarding a reservation for August that was made after March 14th, and cancelled June 2nd. As you all likely know, this means that the reservation is not eligible for a full refund under the ext... Latest reply by Nadine554