Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kashyap5

Hello Everyone, This is a continuation of a post I put in a different forum. I hadn't found the hosting forum yet. Thank you @Sarah977. Here is the original message: Hi All, I'm fairly new at this Airbnb stuff and have found some great tips in this com... Latest reply by Celia343

Just wondering what other hosts do regarding minor damages... I have had a few fairly minor accidental damages, and not charged the guest. Examples include breaking wine glasses (no big deal, cheap to replace), permanently marking an otherwise pristine sl... Latest reply by Laura2592

A few months ago, older booking requests started appearing on my host home page. It says to archive them to get rid of them. That's a daunting task for me, considering it has spanned many years of requests. Airbnb should get rid of this feature, which is ...

So, I wrote a message about how frustrated I was about the horrific customer service that I was getting from Airbnb and then Airbnb put a check mark on the post and next to it they wrote that the issue was "resolved." Does Airbnb lie like that all the tim... Latest reply by Alexandra316

We had a couple arrive on July 1 for a thirty four day stay. The husband arrived angry and was rude to his Uber driver, my wife, my caretaker and even my dog. The couple stayed up all night and left 23 hours after check in. They made bizarre claims about... Latest reply by Helen3

Last year, I had a troublesome guest and said I would never host her again in the review process. She recently requested a stay at my property again. (I live in a small town, and she has family here). I didn't respond to her request. It upset me that she ... Latest reply by Colleen253

Getting nervous, just paid for my reservation in a couple weeks and nobody is responding on their end and wondering what to do Latest reply by Colleen253

Sorry if this long, but question for owners and/or renters, if you have ever experienced this type of situation...I have a month long rental coming up in about a week. In the description of the condo, the owner clearly states, fully remodeled including ne... Latest reply by Bebe28

Sorry I hardly ever feel the need to join the Community however today is the day. One guest out of 48 has given a good public review, however, she has marked me down to 4 stars under the label "accuracy of listing ! " Her reason was "...weak wifi !!...... Latest reply by John5097

For the second time in the last month, I have had a guest cancel within 48 hrs of confirmation. One was for 6 and one was for 12 guests.In each case, I spent a lot of time, with messages back and forth as inquiries before booking. These continued after ... Latest reply by Kia272