Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

There seems to be no conversation about this and since the Airbnb help center avoided my inquiry, in addition to the fact that I couldn't receive a phone number that I can call, I decided to write about the problem I had the other day as a guest. I and a... Latest reply by Anonymous

Hi I’m quite new to hosting and looking for advice. A couple were meant to be checking in today but when I messaged last night to check their arrival time, the guest informed me her boyfriend’s father was in hospital with a heart attack and they won’t be ... Latest reply by Anthony608

I'm finding it incredibly frustrating that although I've exceeded stats in all areas except one, because my rating is 4.7 (target 4.8) I've still not achieved Superhost status. Does it have to be calculated across all properties as just one poor review br... Latest reply by Mike-And-Jane0

We had a guests arrive yesterday to our house. Initially all seemed well. They communicated and asked questions about the house, bedding and ironing facilities. Okay they didn't read the web page or house manual, but that aside, all fairly normal. They ... Latest reply by Colber0

Hello, I reserved a 4 night stay at a cottage in Milton Keynes for the 15th - 19th July. A final payment was due today however yesterday they contacted me asking if I still required reservation. I told them yes and that I can make the final payment now if... Latest reply by Cary111

 Life @Organic way

I have an approved carriage ride experience and started to add another different carriage ride experience and it was denied by, all I can tell the "ride" portion. I already have one approved so why does one get accepted and not another? Honestly, it i... Latest reply by Helen427

Why is Airbnb still blocking calendars in California when the mask mandate has been lifted? Latest reply by Helen427

So we've been coerced into accepting Airbnb's mask & social distancing rules or risk being delisted, and in accepting these rules we have to wear masks and maintain a 2m distance when there is any interaction with guests. I'm wonder how many guests actual... Latest reply by Deborah56

There is no customer service any more. I had a guest with 2 profiles who was clearly trying to scam me, wanting a full refund for a "family emergency" he could not document. When I refused he wrote a completely untrue bad review. I was assured it would no... Latest reply by Emiel1