Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Abigail-Platon0

How do guest reviews left for a guest I am looking to host, refer to a person with a different name than the potential guest that I am considering to host? I’ve seen this more than once and the reviews seem fake, how does this happen? I like to look for ‘... Latest reply by Emiel1

Hi,I'd love opinions on this. I live in a small resort community. A proprietor of a local business that I patronize, booked my condo for 26 nights because she was remodeling her house. The booking is 25 June-21 July. It's a strict cancellation policy ... Latest reply by Helen18

Culture always played a crucial role in the modern tourism industry and represents a significant attraction for tourists (both domestic and international), extending tourist stays and reducing seasonality. Some are great; some are small – no matter t... Latest reply by Helen427

If someone has hacked your account is asking "where is the parking" as a first message?Looks like someone has changed his mind and wants to avoid cancellation fees. Let me know what you think as hosts guys. Latest reply by Sarah977

Is anyone else experiencing the seeming collapse of Airbnb's website?Glitches, pages becoming and staying unresponsive?So frustrating.It's like Airbnb is evaporating before my eyes. Latest reply by Deborah1061

Reservation I'd: HMT5HRMWEZ This guest had booked my place and they were partying there.they were creating alot of issues and I had to call airbnb team to tell the guest to move out.i told the customer support team to cancel the booking and refund the gue... Latest reply by Emiel1

Wondering if someone can advise. We have recently renovated a home specifically for holiday rental. It has been renovated to a very high standard and everything is less than a year old. On our latest change over, damage to our new hardwood floors was n... Latest reply by Lisa723

I have recently only been accepting guests through Instant Book due to a few bad guest stays. I now have a guest asking to book, and the review on them only says "they stayed at my home" with three stars. Is it okay to reach out to the host and ask for m... Latest reply by Kevine-Thierry-Serge0

I’m at my wits end with Airbnb support right now. We had a guest arrive at our 3 pm check-in time with a dog and extra people (and also saging our home for ”bad vibes”). I went outside to ask him about the dog and explained we have a no pet policy. He tri... Latest reply by Sarah977

Recently returned from a trip and neither of the two hosts I stayed with left feedback. I always try to participate fully. I did send a private message to both regarding some improvements they might consider, but not written condescendingly. But of cours... Latest reply by Gordon0