Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Jensen15

Hi, when Covid started last year my guests cancelled their reservation becuse they could or would've want travel. I blocked all future dates until now that I am vaccinated. Ladtvweek I unblocked my cslendar to srmtart hosting again, but I just found out t... Latest reply by Aroon15

Hi, I want to send a Message with some questions to á host and always get an error Message that an unknown error occured and that I should try again. i tried this around 100 times nie, have logged out of AirBnB and in again and it all makes in differenc... Latest reply by Branka-and-Silvia0

How do I charge the guest a security deposit? Latest reply by Sam397

Sigh. I had a family of 4 for 3 nights check out yesterday. They were super nice. However when I went to check after they left I found that when they used the barbecue they pushed it up against the house and opened the top and let it rest on the siding. T... Latest reply by Laura2592

Hi Fellow Airbnb Hosts -- We're new to this endeavor, so forgive me if this is a remedial question . . . but I couldn't find any resolution to this question, and I could only find one other reference to this question . . . We've set up the "Scheduled Mes... Latest reply by Carrie-and-Danny0

Hey everyone, It's been a while since we've had a Community Spotlight, so hopefully you'll be happy to hear that we finally have a new one. Today you have the opportunity to get to know @John5097 a bit better! It's a great read, I hope you enjoy. ... Latest reply by Quincy

Hi I received an email to set up 2-factor authentication. Good that this is being done but before I click on link, it is genuine? Manny thanksCheryl Latest reply by Mike-And-Jane0

Has anyone else received a small claim summons after refusing a guest a refund ..I was under the impression that Airbnb would help but no response after 4 calls and 3 emails.. it seems there is no support and I will have to attend court or pay all the mon... Latest reply by Mike-And-Jane0

Hi,I had a guest no show and didn’t cancel a reservation for Thanksgiving weekend. In fact we reached out to them when we noticed they hadn’t checked in using the NEST and they never responded. Tonight (2 months later) I receive a message from Airbnb th... Latest reply by Branka-and-Silvia0

I just had another guest who chose the non-refundable policy and now trying to cancel and demand a refund. I told him he chose the non-refundable option so he's not eligible for any refund beyond the cleaning fee and he said he never noticed the option of... Latest reply by Nanxing0