Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I noticed a couple of old threads from 2017 and I think this is still relevant today as it has not been addressed by Airbnb. I received a message (ok it may be automated but someone had to write it in the first place) containing the following: Your list... Latest reply by Andy542

Since AirBnB issued a “Wold wide ban on parties”We have adhered & respected to this rule in every aspect! We have never cancelled a booking. The result, however, has been a high rate of cancellations, which have been a result of guests looking for somewhe... Latest reply by Nikky0

Are you aware that our CC moderators actually bribe us into staying loyal contributors! Over the years every time I stray from the community for one reason or another, a gift turns up on my doorstep. This folks is bribery, the CC moderators are trying to ... Latest reply by Clara116

Hi, I just had Airbnb cancel the remainder of a two day reservation after I indicated the guest was involved in what we think illicit drug use and selling and had rented the Airbnb for this purpose. I won’t go into details but Airbnb was excellent in hear... Latest reply by Alison564

Regarding cancellation fees, when they say that guests get charged for the "first night" plus Airbnb service fee, does "first night" include the cleaning fee? Latest reply by Pete69

Under Overall rating my guest gave me 5 stars. Under Public review it shows - As expected no complaints. She put a period after expected. Because she did this the system thinks this is a website. So on AIRBNB site under Public review it reads - As (w... Latest reply by Sarah977

Does anyone run into this situation. We have three young adults staying at our property. Their mother made the booking and paidFor their stay. The mother did not stay at the property. I spoke to the young adults who claim to be 25 years old which is ... Latest reply by Lorna170

If I want to message a client to say that they need to change a booking (wrongly entered). AirBnb do not recognise this as a response and my response rate is compromised. Latest reply by Sarah977

I reached out to learn how to sell and transfer future reservations to the new owner. I was completely shocked at the answer! I have over a 100 future reservations and am told I have to tell all the guests that I must cancel their res and then they have t... Latest reply by Debbie930

I’ve seen similar posts from prior years with no resolution (and horrifying tales of 4-week delays). Regrettably, I forgot to renew my Seattle city license on time, which resulted in my property getting delisted. I’ve paid up, the City has updated my acco... Latest reply by Donna51