Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Hello everyone, I was wondering if anybody knows why this might have happened to me or if there's a way to contact Airbnb. I have been using the app since 2016 and have been using a lot of different services here, I had great reviews and had reviewed some... Latest reply by David7671

I had booked a trip for May of 2020, but due to COVID shut downs and travel restrictions, my host would only allow me to postpone to this May but would not allow refunds. That's fine. So, I'm trying to plan my trip now but wanted to check-in first since I... Latest reply by Anonymous

Does anyone have insight about the Cancellation policy titled "Modified Strict or Non-refundable BETA" from the guest's perspective? i.e., what they see and when? It seems that we can't really test it via preview because airbnb algorithms decide which v... Latest reply by Sarah977

Picturesque Pendle and its surrounding villages of Barley, Roughlee, Newchurch, Fence, Blacko and Barrowford all form a network of interesting places to visit with plenty of walking, pubs and history to take in along the way. We have the Pendle Witches tr... Latest reply by Helen427

I just reported a listing that is on Airbnb that is not for rent but for sale. I reported it this evening but got an error message. I’m sure Airb has a policy for not being a real estate center. Latest reply by Emiel1

I find it remarkable, DISPICABLE and COMPLETELY INSULTING that these people have the AUDACITY to remove ANY of my 5 star ratings. I work really hard for those 5 star ratings. Just because I was kind to someone during a damned PANDEMIC and offered a disc... Latest reply by Julie-Ann27

I have asked a guest for the names of all who are booked for the stay. We have asked for this information before arrival. If they do not give this information are we within our rights to cancel?many thanks Latest reply by Debra300

How is a credit coupon of $100 US for super host status extended due to inability to travel during the virus isolation policies? Latest reply by Julia951

Could anyone help me with a complete copy of the last version of the ECP before the Covid changes? Airbnb only provides the latest version on their website. Has anyone started a legal case with Airbnb with regards to refunds by Airbnb and the ECP? Latest reply by Ann72

Hello everyone. I have been a host for about 3 years with multiple properties. I am a superhost with an overall rating of 4.93 and I work hard to provide exceptional service to all guests. I have hosted about 1300 people. I think I have received only ... Latest reply by Branka-and-Silvia0