Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arran34

Hi All, I wonder if anyone can shed some light on incidents like one I experienced. I'm a fairly new host. I hosted 5 guests with 5 star reviews, every single one of them were happy. Then I hosted two young girls from Korea who had poor english, com... Latest reply by Dale711

I have always wondered what happens if you have a problematic guest; one who is breaking the rules-- will Airbnb support you? The answer is no. Host at your own risk because Airbnb support is only trained to give the option that will make money for Airbnb... Latest reply by Dale711

Dear HAP Members (who are hosts (and Hosts that hang out here!),Hosts here on our beloved CC have overwhelmingly rightfully pointed our fingers squarely at Airbnb's Customer Service system as broken and often the bane of our existence when we are in need,... Latest reply by Elaine701

Uh... Got a booking inquiry that said this: "Hi Laura- I am interested in booking your cottage. Looks very nice. I do wonder why there is a guest limit. Your place has 2 bathrooms which others in the area do not have and those one bathroom places sleep 6-... Latest reply by James2566

Hi, I am writing to reach out and get some help from the customer service at AirBnB. I have already tried to get help by calling customer service and it has been the worst experience I have ever had with any company's customer service. They are so rude an... Latest reply by Laurie533

MY COMPLAINT ON PAOLO C. – please direct my File to Executive Offices or VP of Host ExperiencePaolo is an absolutely horrible, deceitful, spiteful, crooked, manipulative person who has atrociously misrepresented Airbnb and your Host Insurance Policy. I ha... Latest reply by Laurie533

Anyone having this challenge? First they changed the way check-in instructions are handled. Removed the key icon that allowed me to push out the instructions and now they go out automatically. Okay, would've been nice to know that, before a guest had to... Latest reply by Mary419

Hi, sorry if this has been discussed elsewhere before - please refer me if this is the case. I'm not sure I should be asking this, and it's unlikely I would ever go through with it, but would love to get people's views on this... What do people think abou... Latest reply by Nick1866

Question for my fellow hosts. I allow pets in my rental. I add a $50-$80 charge depending on length of stay and the type of pet. Been doing it for years, and never had a problem with damage until now. The guest left her dog unattended for hours. I was ... Latest reply by Alexandre152

I can no longer see "filter" option on aibnb app.Since yesterday I been trying to search for listings for types of accommodation "private room, entire area & etc".but no matter what I try, the "Filter" option won't pop up anywhere on the page( it used to... Latest reply by Dale711