Hello everyone!
Welcome to the Community Center! I'm @Eli...
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Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Cent...
Latest reply
There is an uprising in colombia , and my cancellation policy is “strict” -50%. In a case like this where is not possible to travel safely do I still have to loose half of the money paid ?
If this situation interfers with a guest being able to use the booking, it probably will qualify for extenuating circumstances and 100% refund of both your fees and Air BNB fees.
you should find all info about covid cancellations here:
note the difference between bookings made before and after March 14. 2020. !
@Branka-and-Silvia0 The problems he is referring to in Columbia aren't related to Covid. It's political unrest, involving violent protests.
Info about different cancellation policies https://www.airbnb.com/home/cancellation_policies#strict-with-grace-period