Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Johnson64

Anybody else is feeling that Customer Support has a huge lack of trained personnel? First time for 5 years of hosting I had a guy (not mentioning hourly wait, which is new normal ) who literally picked the phone and kept repeating that he will escalate c... Latest reply by Dale711

https://www.redfin.com/MD/Brooklyn-Park/228-Townsend-Ave-21225/home/10392075?utm_source=android_share&utm_medium=share&utm_nooverride=1&utm_content=link I would ask for all the decor with the sale, save the football jerseys. Perfect to appeal to the Got... Latest reply by Nick

Before I booked, I sent host a question, it actually said "Unavailable" near her name. I do not know what the 'Unavailable" meant, going back in after I booked these 3 nights, it looked like 2 of the nights were crossed out (but not the 1st night I boo... Latest reply by Sarah977

The CDC has updated its guidance for cleaning and disinfecting surfaces to prevent the spread of the coronavirus, Director Dr. Rochelle Walensky said Monday at the White House COVID-19 Response Team briefing.The science has shown that people can get infec... Latest reply by Dale711

I have a guest name Alicia Zamora requested booking and canceled after she scammed my pics of the outside of the property and detailed locations a phone messages outside airbnb .Her phone number does not match her identity , it belongs to a male in Encino... Latest reply by Dale711

I have a confirmed booking from an account that is renting for someone else. This person will not be present at the propety (and lives in another country). I have asked for name and contact information for the person actually staying there, and the acco... Latest reply by Brian1963

We know the minimum average for Superhost is 4.8. Why does AirBnB no longer show our current score, but only our "percent" of 5-star reviews? Have they switched the metric to percent instead of star average? Latest reply by Resort-Vacation-Rentals0

Contact airbnb 3 times by phone today for help with the new site and get hung up on 3 times.At 12:57 contact customer service through help chat and get Kevin. I will have support staff contact you shortly.It's now almost 4pm with no phone call, no type of... Latest reply by Dale711

We have beach homes. One of our homes rented for the weekend. Our homes have an occupancy and vehicle limit. For this home, the occupancy limit is 8 and the vehicle limit is 4. We also require the signature of a rental agreement that defines the occupancy... Latest reply by Helen3

Airbnb sent the 1099K taxes to my host instead of me and every time I call I get a new person to deal with and start all over. It seems like no one reads the previous email threads and the issue never gets resolved and I get a totally different answer fr... Latest reply by Matt3931