Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Chris-Z-0

Hello,I had a reservation made with a super host for a week. I didn’t see the option to change stay to be refundable as the listing showed non-refundable. Before leaving on this trip, I had to cancel for a worsening personal situation with a loved one tha... Latest reply by Mary996

I have a guest that is also a super host that is currently staying in my home. On his reservation he stated it would be 5 adults and 3 children. He agreed to my House Rules that explicitly state only the persons on the reservation are allowed to stay on ... Latest reply by Helen3

I've had this happen a few times now over the past 6 months for both properties that I have on AirBnB.A guest has their booking held "Pending Verification" and the dates are blocked in my calendar (I think for 10 hours?). Talking with these guests, they o... Latest reply by Dale711

My government ID was issued in 2011, and in 2021 I have longer hair and facial hair. I am unable to get my account verified because of this. Latest reply by Dale711

Hi all. I have a guest booked for 3 days from now that wants to move their reservation 2 weeks out. I feel if I grant it they are going to cancel. If they cancel now there is no refund but a week or two out there is a full refund. Also wondering if there ... Latest reply by Melodie-And-John0

Hello there, is there a market for super hosts who want to earn money building out listings for new hosts'? Emphasis: I want to build their listing and get them started, but not be their permanent co-hosts Latest reply by Dale711

Hi, My lovely host has agreed to change the dates of our booking, and I have received a notification from her that I need accept. But I keep getting an error message when I select ' accept' saying I'm not eligible to change the reservation. I don't und... Latest reply by Dale711

Were still not out of COVID...yikes However I have two latent issues:Cannot hosts be informed if guests contract and or test positive while staying in an Airbnb property? I take exception that guests can cancel over COVID concern s( very valid) but we hos... Latest reply by Mary996

I have to comment on the new photo AirBNB has selected for the log-in. It appears that this young couple is having an argument. I think the site needs to change the photo. Latest reply by Mary996

I am in a really weird situation, and wondering if anyone else has experienced anything, anywhere near this weird. I had my house wrecked by a tree, so my insurance hired a third party vendor to find me accommodations. After some hoops, and bouncing aroun... Latest reply by Andrew2202