Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Zachary289

Dear Airbnbers: I'm Cedric from China, I joined airbnb 1820 days ago. I'm writing this email to escalate a bad experience with Airbnb that happened 2 days ago. The reason why I dropped this case here is due to when I ask for the escalation with the custom... Latest reply by Jane3121

Hi everyone,Hoping to raise awareness so Airbnb will investigate the problem of declined debit and/credit cards when trying to make a reservation. Please share your similar experiences so Airbnb can acknowledge there's a problem requiring a fix. My Story,...

Hi There, 1) I had a guest stayed recently we both left reviews for each other within 48 hours. I can see her review when I go into 'progress' on my airbnb page however it does not show up when you search for my listing on airbnb. Wondering why the positi... Latest reply by Lynell0

Hello everyone, This is my first post with this community, and I am a very new host! I have had my first last minute cancellation, and I was hoping I could receive some advise on how to handle the refund in this situation. My cancellation policy is moder... Latest reply by Elisabeth40

I am trying to complete a booking but I cannot do this as I cannot verify my number. Now it’s also saying that I’ve tried to many times. Please help. I don’t want to lose the booking. Latest reply by Helen3

Hi Airbnb Community, Any help on how to book an entire facility last minute? It is extremely frustrating when I've spent days for the best facility and price to accommodate those coming over to help with my project to ensure the minimization of COVID risk... Latest reply by Helen3

I had an issue with a guest who made a false accusation about mold in my apartment to get compensation. As we did an inspection report on the flat, the first case manager reviewed the documentation, checked that they weren't any mold, and solved the issue... Latest reply by Dale711

Hey,I have a guest that booked 3 nights and then wanted to shorten the stay to only one night. They only decided this on the day of check-in, so I told them they should cancel right after check-in and they will get 50% refunded for the other nights (moder... Latest reply by Helen3

Hi Everybody, Congratulations on your success here! Very inspiring.. I just bought and renovated a Beach Condo in Mission Beach and have been in search of a reliable cleaning company to get the show on the road but I cant seem to find one that has consist... Latest reply by Ashwini8

I have a guest that booked peak time over Christmas, the day of her checkin she requested a change for a March 17th booking claiming it was due to covid. i approved, losing revenue for the most requested week in our year, now she is requesting another ch... Latest reply by Anonymous