Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Louis2641

It seems at first glance that refusing to to allow guests who have stolen from properties to post retaliatory reviews would be a no-brainer. A quick glance at the forums here show literally tens of thousands of comments about this. It seems like preventin... Latest reply by Katie

I just became a member and I just reserved a stay in DHS, Cali. The problem is my NYS drivers license was stolen and I can't verify who I am because I don't have a picture ID or passport. The worst part is I'm 3000 miles from home. I reserved the ab&b wi... Latest reply by Ann72

Does AIRBNB have a Customer Service phone # or email address so I can contact them if I have question on my listing? DOUG ** **Personal information hidden due to safety reasons - Community Center Guidelines] - Please note that it is not allowed to sha... Latest reply by Ann72

As we live and host in Australia we would like any info relating to redeeming of $USD 100 coupons in our own country.Much thanks, stay safe. Terri Latest reply by Sarah977

Can someone please explain to me how co-hosting works? is it like you have a personal agreement between yourself and another host or does airbnb dictate the agreement? any help is much appreciated! Latest reply by Sarah977

Apparently there is no such thing as host protection with airbnb. The host deposit is definitely a joke. I had extensive damage from a past guest. I have had damage before, but because I could not be sure which guest did the damage, I did not pursue th... Latest reply by Donna635

Forget what cancellation policy’s you have in place, if a guest wishes to cancel their booking and contacts their bank for a charge back Airbnb will honour it and once again take the side of the guest and offer a full refund. This is after a year of recei... Latest reply by Patrick-and-Beth0

I sent this letter to Airbnb Support: Hello- I would like to address the issue with canceled reservation ** I’ve been an Airbnb Superhost for nearly 6 years. I have a consistent record of 5-star ratings. I host 4 units (currently 2 are snoozed) all ... Latest reply by Tom229

My husband and I just purchased our first short term rental property in The Shores of Panama. We are looking for referrals for Housekeeping and maintenance. Any tips for us newbies would be greatly appreciated Latest reply by Nick

I need someone to walk me through this Latest reply by Nick