Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rom3779

While I understand the review process and most of the time it works my question is: It would be nice if Airbnb would review a guests review when they have clearly LIED. I don't mean a lie where they choose to say something about me personally, etc. I ... Latest reply by Lisa75

Has anyone had luck escalating a refund claim due to an event that’s (supposedly) covered by Air BnB’s extenuating circumstances policy? Our rental was a cabin in the middle of a wildfire/hazardous smoke emergency zone up in the Pacific Northwest. The may... Latest reply by Anonymous

I had a reservation for 2 weeks for 2 individuals for the 2 beds in my private room. The reservation was made less than one week before the reservation, and I have a strict cancellation policy. Two days before they were to arrive, I got a message from th... Latest reply by Branka-and-Silvia0

Hi All Hosts,We are relatively new to hosting for only a month in 2020, now opening up for 2021 after lockdown ends in May. We received a booking for 1 night in our 400 sq ft Cottage for a family of 4, 2 adults, 2kids. Ok, doable. Now they want to ... Latest reply by M199

Hi everyone! I have been an Airbnb host, off and on, from 2014. This year we decided to list our vacation home in the Catskills to help offset some of the maintenance costs. On our listing we have 3 rules that we have imposed penalties on; no parties/even... Latest reply by Elaine701

Good afternoon I am hoping someone with a similar experience can help me. I had an enquiry in November of last year but I had to decline due to the pandemic and the uncertainties that this year possibly may have. The guest was fine with this but asked me ... Latest reply by Dale711

This is very traumatic to be writing this. My guest died on Monday, in our basement. Without going into too much detail, it was not suicide, but it was not a very nice death. This resulted in our basement flooding also. We have had communication issues... Latest reply by Dale711

I am fully aware that Palm Beach county requires a business tax receipt and a tourist development tax to operate an Airbnb. I have BOTH on my listing. Out of nowhere Airbnb made my listing restricted to only long term rentals even with having the correct ... Latest reply by Duane-and-Svetlana0

During the last 30 days I have received three separate bookings from fully verified profiles with zero reviews. The method of operation for the theft organization is to make a reservation under the fake, verified account, then send hosts a request to view... Latest reply by Ricardo85

I need help with this issue of extortion. Latest reply by Liv