Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Rebecca
I have been trying today to make reservations for an upcoming trip to Johannesburg, but my account is inexplicably "under review' and my payments are not being accepted. There is no justified reason for this as far as I can see. I've spent several hours...
Latest reply by
Emiel1
Hi, I would like to understand what exactly it means if I cancel a trip, that lasts longer than 28 days 48 hours after check-in? It says I get a 100% refund minus the cleaning fee and service charge and the booking cost of the subsequent 30 days after can...
Latest reply by
Emiel1
We have been hosting for 4 months and it has been a great experience. Our listing is limited to 2 guests ad no un- registered guests are allowed. Usually 1 person books for 2 guests , we accept the booking but do not ask for the second name. What do most ...
Latest reply by
Gregory87
Hi there! My name is Fabe and I am a San Diego local in North park. I am more than happy to assist with any of your co-hosting or cleaning services needs. I am super personable, hardworking, and detail oriented. I provide high touch points and always ...
I'm at a loss on this one, need some helpful input please. I have rented my entire house for the past 3 years and not had this situation before. Here's what happened:1. Housecleaner cleans house between guests. Assistant goes by to drop off some things an...
Latest reply by
Ann72
Hi Everyone,The guest checked in my place, stated 2 guests only. It turned out that more than 10 people showed up. My neighbors called me at 1 am and complaining about the disturbance. They took out the smoke detectors and party the whole night even th...
Latest reply by
Ian611
Why can we not have a system of previous bad reviews falling off after so many positive reviews? Why can't I trade in my superhost status to remove a review? Why is it not possible to have a system that can actually work towards or reward good hosts? How...
Latest reply by
Emiel1
I just had a guest with less than 5 star rating instantly book with me. Upon contacting support asking how a guest with "less than positive prior reviews" was able to by pass my setting I was informed that Airbnb does not take host ratings into considerat...
Latest reply by
Noreen18
I will tell you one case. guests have booked my apartment and paid. but airbnb cannot pay me as payoneer does not work. I asked airbnb to refund guests and cancel the reservation. to which they replied that they would fine me for canceling the reservation...
Latest reply by
Sarah977