Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Christina2180

I had a guest reserve my unit for 1 month but the guest could not figure out how to checkin. The checkin instructions have been entered into the Airbnb system and they have been used by previous guests. I received a phone call from the guest while I was... Latest reply by Marilynn11

I’m new to Airbnb and was wondering, if we have guests who can’t take up their holiday due to COVID restrictions, do we get penalised for the cancellation?Does it make any difference if I cancel the holiday or my guest does it?I don’t want to lose my Supe... Latest reply by Gary-And-Rose0

My partner insists by i am very rude to them and they leave very upset. Planning on just kick them out in the middle of the night and change locks. Latest reply by Mike-And-Jane0

Hi! I'm trying to book an order, but get an error "Sorry, something went wrong. Please try again later". I tried to use different cards / book different orders / book via web browser and mobile app, but the error is still the same. How can I fix this? Latest reply by Elvina16

and i didnt even use this app for anything how do i get my money back Latest reply by Mike-And-Jane0

need help editing dates Latest reply by Emiel1

Hi There, I'm hoping for some help. I booked an air bnb for a wedding in May which can no longer go ahead due to C19. My host has a 50% cancellation fee but has kindly offered me a full refund. When I go to cancel the booking I am told I will get a 50% re... Latest reply by Sarah977

Hi guys , I need your help !!I’m a host from China who has been hosting guests for over 4 years , today my account was blocked , all my listings were removed , I got an email from airbnb cs team , they accuse me breaking airbnb terms of service , I have t... Latest reply by Dale711

Hi Everyone, I'm looking for insight into the best way forward with this situation. We have an area rug underneath the dining table. It looks nice, but only cost about $125. Our last group of guests somehow burned 2 spots in the rug. One is about the si... Latest reply by Sarah977

Hi All, I hope some one can help me , I had a guest wanting to cancel because of a out break of COVID in GREATER SYDNEY and he said i had to do it my end so i did , and now Airbnb have blocked my calendar and i incurred a fee - this is so unfair , as i wa... Latest reply by Carel20