Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arran34

I have a question about the Airbnb I booked for 28 days:Unfortunately today I was informed that I had contact with a person who is apparently Covid-positive (Test is positiv). This is my sister who has mild symptoms (not same household, but contact). I no... Latest reply by Marit-Anne0

I had a guest for 3 nights, they did not mention a pet or bringing a pet. I have a no pet rule as well. When I went to clean there was hay and poop everywhere! It a 1300 square foot place there was probably over a hundred poop pellets. I asked the guest a... Latest reply by Vivian860

Dear Host community I am still learning the ropes of hosting but during this peak season (Xmas period) I had a guest book me for 21 days. Upon arrival she informed me that she may be altering her dates due to some matters (not related to my property bcos ... Latest reply by Vivian860

Pretty much what it says in the title. The next round of Superhost evaluation covers April 1 2020 - March 31 2021. Due to government mandated COVID shutdowns and travel restrictions, over this period I received just 1 booking in June, 1 booking in July, b... Latest reply by Mike-And-Jane0

Happy New Year Fellow Airbnb Hosts and Community! Hope you’re all keeping safe! Paula and Nicole Arizona, United States and Jamaica Latest reply by Katie

Yet another guest rating down my residence for "Location". This guest stayed for one night and then complained in the review that their drive had been too far to where they wanted to go in downtown Washington DC. Also, in private feedback, went a little... Latest reply by Anthony608

I jut wondering if anyone else is experiencing this issue. I was awarded a Superhost coupon last year, which I thought was due to expire at the end of this month, so I went online to use it, but it was nowhere to be seen. It had definitely been there befo... Latest reply by Scott-and-Mary-Ellen0

@Catherine-Powell can you or someone else please assist us??? We have been trying to collect on a Security Deposit and Late Charge, and the case is being handled by Shivanshu Mahajan, who claims to be an "Escalation Manager". Shivanshu is refusing to as... Latest reply by Lisa723

My guests have checked in, but Airbnb suddenly cancelled their account and informed me Airbnb couldn't support the reservation any more. Currently I don't have customer's contact as their account has been cancelled. All conversations between the guests an... Latest reply by Helen3

Hello Fellow Hosts, I am in the process of getting my 3rd rental ready for renting. I need to purchase 2 king mattresses. I have queen serta perfect sleepers - plush Hybrid in my other units and my guests love them! Unfortunately, I cannot find this mod... Latest reply by Keith571