Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Donna1684

Happy New Year Fellow Airbnb Hosts and Community! Hope you’re all keeping safe! Paula and Nicole Arizona, United States and Jamaica Latest reply by Katie

Yet another guest rating down my residence for "Location". This guest stayed for one night and then complained in the review that their drive had been too far to where they wanted to go in downtown Washington DC. Also, in private feedback, went a little... Latest reply by Anthony608

I jut wondering if anyone else is experiencing this issue. I was awarded a Superhost coupon last year, which I thought was due to expire at the end of this month, so I went online to use it, but it was nowhere to be seen. It had definitely been there befo... Latest reply by Scott-and-Mary-Ellen0

@Catherine-Powell can you or someone else please assist us??? We have been trying to collect on a Security Deposit and Late Charge, and the case is being handled by Shivanshu Mahajan, who claims to be an "Escalation Manager". Shivanshu is refusing to as... Latest reply by Lisa723

My guests have checked in, but Airbnb suddenly cancelled their account and informed me Airbnb couldn't support the reservation any more. Currently I don't have customer's contact as their account has been cancelled. All conversations between the guests an... Latest reply by Helen3

Hello Fellow Hosts, I am in the process of getting my 3rd rental ready for renting. I need to purchase 2 king mattresses. I have queen serta perfect sleepers - plush Hybrid in my other units and my guests love them! Unfortunately, I cannot find this mod... Latest reply by Keith571

We have a guest staying (for one month). When the payment (approx. £1000!!!) never came through our normal default method (which all of our payments have come through), I looked into our account. There was a new, unfamiliar 'bank' account associated wit... Latest reply by Beth4038

There used to be a function on the calendar to preview what the guest sees for a rate. Does anyone know where that went? I want to see what the guests are seeing. Latest reply by Yiwei3

I have a guest who extended their stay and is now 15 days into an extension without payment. Airbnb said there was an issue with their payment. I have not been paid and they said they were looking into it but have not responded. The tenant says they pai... Latest reply by Juliaan1

I want to meet superhost friends :)) please follow me I would like to contact you and share my experience :)) Latest reply by Helen3