Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Teresa2393

This is my first post here and I thought I should share this information. During their nine-day stay, our guests burned mosquito-repelling coils (the green ones) indoors which embedded a campfire smell in all of our surfaces and air-conditioners. The gues... Latest reply by Cave0

Dear Community members,Hope this finds you smiling. I felt it is important to address the latest Airbnb strict obligation to follow the Airbnb Covid19 policy by Nov 20th, or risk expulsion,particularly with regards to shared houses.That is because the pol... Latest reply by Marg11

Hi everyone, I'm new host and only started just over a month ago. My studio has been almost daily booked out but short staying guests and then a request came up for a 16 day stay. I gave a discount of 12% and the person, **, was to arrive tomorrow. Today ... Latest reply by Anya695

We had an infuriating experience (or lack thereof) with AirBnB support last week, and we would hate for it to happen to other hosts. We had a concern about an instant booking that was made for the next day. Because it was less than 24 hours before they we... Latest reply by Sarah977

I noticed a new requirement to agree to COVID-19 safety practices. Although I appreciate the need for the rules for a large majority of the world, New Zealand has currently recorded no local transmission of COVID-19 for weeks (and outside of Auckland for ... Latest reply by Alan1152

I just had a guest who booked same day stay around 8pm in the evening, and cancelled it around 12am. It's not refundable though but since guest might have already checked in, what if the guest causes any damage or anything? Is the host guarantee going to ... Latest reply by Nanxing0

I have my guests sign a rental agreement and I have 2 guests that booked last month who wants to cancel now because the rising COVID cases. The government have not banned travel but urged residents not travel to states out of state. This is nothing new ... Latest reply by Cave0

I've been waiting since June to get feedback on my resolution claim are you trying to avoid me and my situaiton Latest reply by Helen3

Anyone else noticed that notification emails and from the Airbnb app don't always appear for some types of booking requests? It seems to happen when someone who doesn't meet my verification standards (I have my verification requirements set to the stricte... Latest reply by Katie

Some in our party have Covid. How can we get our $421.00 back and not have to pay that much more in 3 days Latest reply by Helen3