What hosts are saying

    As London and parts of Essex will be in tier 3 from Wednesday it looks as though those hosts who are still fortunate enough to be in tier2 (or very lucky to be in tier 1) can only accept bookings from around 40% of the country for the next 4 weeks. This a... Latest reply by Helen3
    My issue and biggest disappointment with Airbnb is removing the profile pictures prior to a booking being made. We live in a world of social media and profile pictures, it is not in any hosts interest to be prejudice about what someone looks like, hosts a... Latest reply by Helen3
    I find the Airbnb help desk experience extremely frustrating as a host with small to large problems. My impression is help desk employees are extremely constrained in what they can tell a host. They read from text like a robo call and can’t answer any q... Latest reply by Helen3
    I was chatting with customer care about an issue with my booking and now my inbox conversations won't open. Is there's an issue going on right now? Latest reply by Nick
    So I tried booking this place for my anniversary. All I wanted was it to have a hot tub but this place had light decor and a romantic setting. This was my opening message"Hey Coleman, my girlfriend will be celebrating our one year anniversary on the 20th ... Latest reply by Sarah977