Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Zachary289

where do I sign the new "terms" email I just received- It says sign by Nov 20 but I see no place for a signature Latest reply by Helen427

I have just spent 2 hours perusing the archives on one star reviews. I had a guest last month with her husband and i just realised whilst checking my profile that my ratings have gone down. I noticed a new 1 star review, and obviously i was mortified bec... Latest reply by Michelle2137

Hello! We're currently in Orange County, however in process of buying a property in Yucca Valley as a vacation / short term rental property. On the Yucca Valley Short Term Rental application it asks for a "Local Contact Person" what do you put there if yo... Latest reply by Sarah3224

Hi - so I host in a rural area of Canada. Most of my guests are coming from Vancouver to de-stress and relax. We just had a Public Health Order saying that recreational and social travel from the Lower Mainland (which includes Vancouver) should be postpon... Latest reply by Nikki339

Is AirBNB ever going to get the message that the review process for guests is both onerous and tedious and actively discourages guests from reviewing hosts? Since this platform is review-driven, the process should be simple and straight forward to encoura... Latest reply by Anonymous

hello good morning my current guest did the booking, to 28 days, nevertheless, they want to cancel, because the Costa Rica border is open at this moment, and his families are over there. They had a discount for a large stay, My question is they do have an... Latest reply by Emiel1

I have a guest that is trying to pay the requested fee for heating pool - she says it doesn't show her where to pay... I've never seen the other side of it so I don't know what to tell her. Does anyone know what steps she takes to pay? Latest reply by Debra300

Am I reading the new Airbnb T . O . S contract correctly? Because it reads (to me,) as if guests can cancel if they or anyone else in their group gets ill. Also, if their event cancels, they can cancel as well? Also, if their flight gets cancelled? Isn'... Latest reply by Emilia42

Hi, I stopped hosting after the COVID-19 pandemic began and am hosting again recently. Someone had asked me if I am keeping the apartment vacant 24 hours before someone checks in. Are we required to do that? I don't see it under Airbnb's 5 step cleaning p... Latest reply by Mehedhi1

WWYD? Just looking for some feedback. Received a reservation June 3 for a prime, November week in Branson. 3 days after the reservation was made received a message wanting to know why I have a strict cancellation policy. Explained why. In September I rece... Latest reply by J-Renato0