Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I am a host since 2013. During this time, I have witnessed a steady decline in the quality of Airbnb's support desk performance, that became more and more automated and robotic, and increasingly providing irrelevant answers to the issues. But nowadays, he... Latest reply by Buddhas0

Is it only me who is experiencing a issue with the "community pages" layout (browser: Firefox) ? In my browser those pages are looking as a graveyard, with deepblack buttons and with font sizes treating me as a visual impaired member. Or is it done on pur... Latest reply by J-Renato0

Hello, I am considering buying a flat in Liverpool, but I would like to stay with my family in southern Europe for part of the year, as well as travelling for one month or so. I wonder if the best solution would be to rent long term and just get another a...

Hi All, I have received 2 bookings over the last 3 days and I never received any push notification on my iphone and neither did my husband. And not on our iPad's either. And that is our main tool of communication I checked all the notification settings... Latest reply by Isabelle623

Is it possible to remove a negative review that was false? I had to have the police remove a guest due to numerous issues. He was vengeful and he left a negative review that was not true. Airbnb intereve ed and resolved my issues with this guest but the... Latest reply by Stacy37

I have a guest who booked after March 14 for a Christmas stay. At the time my cancellation policy was strict, I've now relaxed it, but the strict policy still applies to this booking. My guest wants to cancel with a full refund, and I want to allow her to... Latest reply by Debra300

1달러가 결제 된 후에 환불이 되지 않네요 ..숙소 예약도 못하고 ㅠㅠ Latest reply by 전1

Your Assumption of Risk. You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Airbnb Platform and any Content (... Latest reply by Emiel1

I have a guest who needs to cancel to due state travel restrictions. Fine, no problem, full refund is okay, but the support rep has left me hanging! They stated that "I will cancel the reservation, process full refund for your guest and make sure no penal... Latest reply by Stacie25

I live in London and own a Flat in Stockbridge Edinburgh. I have rented the flat on a long term basis through an Agent and the previous tenant totally trashed the place so I'm in the process of restoring it and I'd prefer not to work through Agents. On A... Latest reply by Dawn36