Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

In the UK, it looks as though we are heading for another full Covid lockdown. Will AirBnb be refunding all future guests in full, again? Or will they be leaving it up to hosts on whether to refund or not? I imagine guests to be entitled to a full refund a... Latest reply by Jean4999

I have received an email saying as host I need to sign up to the new rules.I'm very happy to do so, but when I follow the link my log in didn't work.I have the app where I'm logged in fine, so how do I find where to sign up to these rules? Latest reply by Dale711

Hi allWe have received a request from a guest. She wants to stay for a month and the price on airbnb is £1750. In the message she says she can’t pay that amount and offered £1200. I replied that we can’t accept this offer and suggested that she cancel her... Latest reply by Anonymous

911: Good afternoon, I'm Jacilundie Q, your 911 agent today, how can I assist you? Caller: OMG, I just gashed my leg open! I think I must have hit an artery or something, because the blood's coming out really fast and hard. Did you get the photo? I have... Latest reply by Melodie-And-John0

Hello Our Guest has somehow booked the same room type twice. Grant - Yamba Private Courtyard Arriving today 01/11/20-02/11/20 Can we cancel so only 1 booking is showing & outstanding for Guest. Grant was supposed to confirmed pre approval but did a new re... Latest reply by Emiel1

I have a strict cancellation policy but when we had the last lockdown all my guests were given a refund, what will happen this time if we go into lockdown next week as I am fully booked for all of November- I presume guests can re book or can they still r... Latest reply by Alison219

Why no update from ABB about lockdown starting 6/11/20 in uk or does this existing policy roll on Latest reply by Helen3

If boris locks us all down again is the full refund policy going to be implemented again. My guests are asking. Latest reply by Yadira22

My guest did not show up for their reservation. What happens now? Latest reply by Helen3

I work remotely and for the past few years have lived in Airbnbs. I've had many short-term stays, and many long-term stays from a month to a year. My goal is that hosts trust me so that I can have the same independence and privacy as if I were renting an ... Latest reply by Suzanne731