Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Saif84

please call me Latest reply by Helen3

We have been hosts for almost 7 years with now 3 airbnb units. The support has gone down hill over the last several years and it's getting soo bad (even with just pointing out glitches in their system) that we're considering moving to a different platform... Latest reply by Anonymous

Quick question, can Air Bnb arrange a credit instead of a refund? My host has cancelled a day before I am due in durban and air bnb has promised a refund which will only be returned in 15 days. I appreciate the refund but I need the money now so I can boo... Latest reply by Sizwe1

hello,I'm in The Netherlands in an area that has recently become a 'red zone' for Germany and Belgium (non-essential travel forbidden). we've had 5 or 6 bookings confirmed of which two were non-refundable. I'm inclined to give a full refund at this time b... Latest reply by Mike-And-Jane0

Anyone get this? Guest- "Hi-- looking at your space and love it. Wondering if you have availability for a weekend in (September.) I see that the calendar is blocked. Any wiggle room?" Me- "Thanks for checking us out! Our calendar is up to date on availa... Latest reply by Ann72

Dear host and SH,if we were superhost (SH) in the previous assessment and that during the next following months, Imagine we only recieved many stays with bad reviewsa up to totally loose the superhost ESTIMATE status for July next assessment, will shoul... Latest reply by Matthew1198

Have you every had airbnb override your cancellation policy and issue a FULL refund stating the guests cancellation falls under the extenuating circumstances policy, yet when you ask which part of the policy it falls under they state that "it's internal t... Latest reply by Angela-And-Brandon0

I'm having a hard time getting Airbnb support to understand this scenario: I've had two guests cancel due to wildfires in Oregon, they both cancelled on 9/8. One was to check in on 9/13 and one was to check in on 9/14. Some how they are able to write rev... Latest reply by Angela-And-Brandon0

We've been getting less than desirable guests since the shut down and have increased our "Instant Booking" setting slightly to "Recommendation from other hosts" required. It's literally the slightest change, but we do not want new guests anymore.We also r... Latest reply by Huma0

Hello, I have a guest that wants to come in this weekend and stay for a couple months and he wants to pay weekly but every time he tries to go in it keeps charging him for the whole month. His company is paying for this and he doesn’t get his Perdiem unti... Latest reply by Jessica-and-Henry0