canceling a reservation for remodel

Susan42 · ‎31-12-2020

Hello,

Am I able to cancel a reservation in March so that I can start a much-needed remodel project? I don't want to lose my super-host status.

Thanks.

@Susan42

Lisa723 · ‎31-12-2020

@Susan42 If it's possible to reschedule your guest, that would be preferable, but if not you would have to contact Airbnb to request a penalty-free cancellation. Whether they will grant it is probably the luck of the draw. Planned renovations don't officially qualify as extenuating circumstances.

One cancellation will not necessarily cost you super-host status.

https://www.airbnb.com/help/article/829/how-do-i-become-a-superhost

https://www.airbnb.com/help/article/1320/extenuating-circumstances-policy

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