The "safety' division of Airbnb encouraged me to leave the man who threatened me a review, even though I explianed that I felt uncomfortable doing that due to the threats. But it seems that Airbnb requires hosts to prove and prove and prove their case, even when it is clearly dangerous. Two weeks later and he is still up on the platform, and I have yet to hear from the claims department. The way Airbnb has handles this is a disgrace.
This is my review:
Paul rented my place for one night with a woman he said was his ‘wifey.’ I awoke to messages that he had left at 5 am in the morning saying that he had to leave quickly, to get his ‘rommie’ out and to hang onto his cooler.
Fifteen minutes later Paul buzzed me and together we went over to the unit. She opened the door for him. I stood in horror at what I saw. The locked closet doors had been ripped open, my locked dresser that belonged to my grandfather had been broken into, the locks on the drawers destroyed, my entire home ransacked and my valuables packed in my own bags to steal. She was clearly high on drugs.
A man I had not seen rose from my bed, and he and the woman fled. They stole all the money I had locked in my closet. They even stole my laundry money. They butted out cigarettes all over my unit, broke glasses, cut open my box spring, and left a crack pipe in the bathroom. Paul has threatened that ‘bad things will happen to me’ if I don’t drop the claim and the case. The police have an investigation underway. There are cameras on the entrances and exits to the building. The police have video footage of Paul, his 'rommie' and the other man. I have hosted over 600 guests. This is the first negative review I have ever left. Paul is a liar and he is dangerous.
The way Airbnb has handled this is a disgrace.
