guest leaving earlier

Maeve12
Level 2
England, United Kingdom

guest leaving earlier

Hi has anyone got the number for Airbnb in the UK I can call. My guest left a week into a month booking. I refunded him and we both tried to contact Airbnb to release dates. I got the number from someone before here

 

Many thanks,

 

Maeve

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Maeve12 Top of the Help section there is a post that is pinned and contains contact details for all countries.

Good luck

Inna22
Level 10
Chicago, IL

@Maeve12 Your guest needs to cancel his or her reservation ASAP. The leadtime to contact Airbnb now can be weeks. You should’ve had the guest do that first before they got their refund because there’s really no incentive for them to do it now. Even if you do get in touch with Airbnb, I don’t think they can or will clear your calendar.

Helen3
Top Contributor
Bristol, United Kingdom

Why don't you store the number in your phone @Maeve12 so you have the information to hand going forward.

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