@Sammy35
I understand you do need to spell out to guests relevant information about your listing and what is expected of them....but there is a limit to what guests will read and absorb. Every host will tell you that guests don't read house rules, and this is just human nature! They have liked your location and photos and just want to pull out the credit card and book. They are never going to wade through a 'Funk and Wagnells' of do's and don'ts!
I had a full head of hair when I started reading your description.....I am bloody bald now!!
You do need to simplify your description and house rules or this is going to keep on happening to you. You do not need to show the COVID-19 required cleaning regime to the last full stop. All you need to say is...... "Cleaning process conforms to required Airbnb and local government mandated standards". Don't complicate things!
Sammy guests do have a short attention span and you need to get your relevant points across as succinctly as possible. If you expect them to read that lot of yours in less than 2 minutes, you are dreaming, you have lost them or they will just skim them and overlook something that to you is important. Keep to something like this.......
Please be aware of our house rules.
* No parties!
* No undeclared or unregistered guests. Liability insurance issues!
* No pets unless personally authorized!
* No third party bookings!
* Note our 'Moderate' cancellation policy..... https://www.airbnb.com.au/home/updated_cancellation_policies
* Verified ID on entry (same as a hotel)
* Leave property clean and tidy!
* Please contact if you are unsure or require further information
You can get your point across without manifesting the New Testament!
One last thing, I use my avatar as my profile photo. I also use it as a full size photo in my listing description. My guests tell me the inclusion of that photo gives them a sense of confidence, to actually see who they will be dealing with gives them more of a feeling they are making the right decision. It carries a lot more weight than a pot plant by the front door or the dog in the back yard....to look the host in the eye makes the decision more personal!
I am not trying to be abusive here Sammy, your guests love you and you have the makings of a great host, I am trying to be constructive. I hope you can see that!
Cheers.......Rob