superhost status

Sophie122
Level 3
Olhão, Portugal

superhost status

To my surprise I received today a automated warning that I don't meet the criteria for maintaing my superhost status: I only have completed 7 stays instead of 10! I have also had 37 cancellations due to COVID-19!

3 Replies 3

@Sophie122 you still have your superhost status right?  Mine shows waived for July timeframe.  

Mike-And-Jane0
Top Contributor
England, United Kingdom

Thats computers for you!

I'm sure all will be fine over the next few months

Sarah977
Level 10
Sayulita, Mexico

@Sophie122  I think you can ignore that- it's a computer glitch. They didn't count anything for Superhost this quarter due to COVID disruptions- if you were a Superhost before, you likely still are.