voucher **

Francesca1424
Level 1
London, United Kingdom

voucher **

Dear Airbnb,

 

I was given this voucher last year because I could not travel to Italy due to covid.

The voucher expires in April this year and as you know we are still unable to travel as the restrictions won't change for a while.

Would you be able to either extend the voucher by releasing a new voucher or give me the money back?

 

 

Many Thanks,

 

Kind Regards,

 

**[Sensitive information removed from title in line with - Community Center Guidelines]

 

 

Francesca

3 Replies 3

@Francesca1424  This is a community forum of peers, not Airbnb customer service.

Helen3
Top Contributor
Bristol, United Kingdom

All the ways of contacting Airbnb including the Uk number are in the Contact Airbnb post towards the top of the forum you're posting in @Francesca1424 

Nick
Former Community Manager
Former Community Manager
London, United Kingdom

Hi @Francesca1424 

 

There actually is an email extending the dates of Superhost coupons. Please read more about coupons and how to use them here. There is also a header talking about the extension and how to review the coupon.

 

Thank you.