I think it's important to establish communication with guest...
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I think it's important to establish communication with guests, to ensure that they are responsive in the event I do need to c...
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The marketing page that was a part of Pro Tools has been removed, and now redirects to the host's profile page. There is still a way to create a landing page which displays all of a host's listings on one page.
Replace the Xs with your host ID, which can be found in the URL of your profile page.
https://www.airbnb.com/s/homes?host_id=XXXXXXXXX&map_toggle=true
This is what my page looks like, and I use it as the landing page for the Website button our Google Business page:
I hope this is helpful
@Debra300 Oooh that's really clever. Mine seems to have gone slightly wrong as the listing names are missing but I'll. try and figure it out (somehow)
I am just sharing a great tool that Emiel came up with a few years ago. The titles don't appear on my listings, either. That's an acceptable limitation for me.
Thank you. I only have 1 listing but the more we learn the more we know.
Your Guide brings up a question for me that seems to be a reoccurring concern for the community as a whole. How does one know if the, what seems to be frequent changes on the platform & know how to have a great listing despite all the changes. Not complaining but just a realization I probably spend 3-4 hours a day researching the in & outs of AirBnB only to frequently find the platform updated & changed with instructions to navigate irrelevant?
Question is for those with multiple listings do you stumble across the correct answers, have a management company assistance, keep calling AirBnB support, etc.?
Is this your sole job? Then I understand but if one like me is a sole proprietor Mom& Pop how does one keep up?
I thank you all for some very useful tricks of the trade & taking your time in giving the community the valuable info.
Very warm regards,
Bettye6
Airbnb usually makes announcements about upcoming changes on this forum, STR publications and the media. I have multiple listings, and don't use a management company or a software channel manager to manage our listings across the various platforms where they're posted. I have a full-time job, and we run our rentals as sole proprietors. Prior to starting and in the beginning of my hosting career, I also spent several hours daily doing research on STRs, platforms and hosting. A lot of the time was on this forum, and site's help pages and terms of service.
I cannot stress enough the importance for hosts to become familiar with the Airbnb Help Center, bookmark and reference it often and firstly when looking for answers about the platform and company's policies. The next treasure trove of information is to use the Community search on this site, which contains a lot of historical host experiences, and where there will already be answers to similar questions that are being asked today.
Hosting is a business, and hosts should put expend some energy to find out appropriate and correct information, and not rely too heavily posting inquiries and waiting for the answers to come to them.
Thank you @Debra300 for your response. It seems I have followed your path as I did a lot of research before launching.
There is a learning curve for sure. I always go to the AirBnB Help Center first. I have stayed clear of any 3rd party management companies or software as well.
I agree that hosting is a business and I'm always in a process improvement mode as well. One has to be acceptable about change management.
Have a great day and thank you again!
Bettye
@Bettye6 we just find things and/or hear about them here. After @Debra300 's advice I now have a landing page for all our listings but more importantly I have somewhere to put it. I knew our Google page had the ability for a website but didn't have one until Deb mentioned I could use the Airbnb page. Really useful and I am sure it will bring us bookings.
Well you all are what seems light years ahead of me. It’s hard to keep up with the ever changing/improving technology. Possibly why it took me 4 months just to get up & running.
I am learning as I go. Web page?
well that would be another search mission on ‘how to’ for me. I’m still trying to figure out how to blend my Google calendar with AirBnB. 😂😂 Though toot my horn I figured out how to blend my iOS to Google calendar.
I’m self teaching. Go to the all the support pages & what is written though I find the instructions are just not intuitive to me or the much younger people I know that try to help. Technology 😕
I will keep trying to figure it all out but just don’t want to pay a 3rd party to do it for me. 🤷♀️
Thank you for all your advice.
@Bettye6 I suspect you are trying to use far more technology than I do. Blending calendars/IOS/Google calendar is all way beyond me. I might learn how if someone told me how I would benefit.
I also do not use the automatic messages thingy for guests as I have a (un?)healthy distrust of technology and prefer just to send messages myself so that I know they are sent.
Hi @Mike-And-Jane0 I only use automatic messages for a reminder of check in (2 days before check in at 6:00pm and checkout instructions @ 6the night before check and both have really been appreciated and helped especially with early check outs and same day bookings plus a gentle reminder to write a review
Check in:
Check out:
HTML settings
You have a good setup and routine. We don't accept check-ins on the same day of a checkout because we have jobs, and have 24 hours between bookings, because we can't always turnover a space as soon as a guest leaves. Plus, it takes about 4-5 hours to thoroughly clean and prepare a guest suite. Our check-in window is 2 p.m. to 8 p.m., and checkout is until 2 p.m. Guests appreciate that they can stay a little later than most checkout times, and has basically eliminated unapproved late checkouts. Plus guests seem to feel that they are getting a full day's stay on their final day.
Your places look wonderful. I can clean my place as I have double of everything so besides disinfecting & cleaning every all the laundry is a next day project for me as that is what takes most of my time, especially if the guest(s) are long term.
I do supply all cleaning equipment on site and thus far my guest have left me place is very good condition upon check-out. I live right below the unit too with an inside access to the place which makes it easier and I have the cleaning system so regimented it makes it easier.
I am unable to find or trust any house keepers that clean the way I want it cleaned, hence I do it all myself.....maybe one day.
This is a great help @Debra300. I've replaced the old profile link on my Instagram profile with this link - it's much cleaner for potential customers!