booking

[Aggie0]

Hello Joshua,

You just had contact with Kevin about a booking he chanceld,and for reopen his dates. I just booked kevins place and didnt see the missing amount I already used for other places i booked, I booked 2 times, they both cancelled...i didnt see the coupon in time..so I cancheld kevins, to book again, hoping i would see the missing amount, because I already payed over 400 and kevins is 336, and to use the coupon....Now I am in Kevins chanchelling policy, and its not good. Kevin asked me to contact you to make it right again. I just want to book his place, and want my money back, and use this coupon. 

Can you please have a look at it? 

thanks so much 

Agnes

[Kirstie]

Hi @Aggie0,

Welcome to the Community Center! I just wanted to let you know that this is the Dutch-speaking Community Center - if you want to post in English, it's best to post in the English-speaking Community Center here.

It looks like you're trying to contact an agent at Airbnb directly - this is a public forum for hosts to share experiences and help each other, it is not monitored by Airbnb. This does sound like an issue that you will need to speak to Airbnb about - this Community Help Guide explains the best ways to contact them.

I hope you can get this sorted!

Kirstie