Hello everyone,
I hope you’re having a great week!
C...
Latest reply
Hello everyone,
I hope you’re having a great week!
Christmas is just around the corner, and many hosts are already de...
Latest reply
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I’m new and have 4 booking enquiries for the same week. Do I preapprove them all and see who gets there first? Or do it one at a time and risk losing the other business ?
I personally would do some more communication / investigation (reading reviews etc..) to see which guests matches best and pre-approve that preferred one or two first.
@Emma2331 You have to answer the inquiry messages within 24 hours. You do not need to either pre-approve or decline an inquiry. Only pre-approve if you are satisfied with good communication from the guest and have read any reviews they might have.
It's first come first serve if you do pre-approve, but be aware that the majority of inquiries, for most hosts, never go on to book- they are often just putting out feelers.
Also @Emma2331 if during our lockdown you need to vet guests and ask for written evidence that they meet the exceptions to stay during Covid .