How is it possible for a Superhost with 195 reviews, all 5 Star, Zero cancellations, excellent response times, Covid protocol compliant, booking 2-4 stays every day across 3 listings to get all accounts suspended and have absolutely no idea what is causing such an error.
And then to top it off, after spending countless hours over 3 days on phone calls, online chats, text messaging and can’t even receive a promised follow up call. And while on phone connections am not allowed to speak to a supervisor nor be given any way to contact the specialized department in charge of handling suspensions.
Is it any wonder Airbnb is having trouble finding and retaining qualified hosts on this platform?
