Airbnb showing wrong address

[Mitzi49]

We just had someone have an impossible time finding our location using air bnb. When we walked them through by phone, the app showed them at a wrong location.  No one has ever had a hard time getting to our home. 
has anyone else experienced this? Is it new?

[Patricia2526]

Hi @Mitzi49 

No, the best course of action is to report this to Customer Support. Please ask your guest to send you a screenshot showing the address they are seeing, so CS can investigate and correct it properly.