Bug Report - AirBnB App prompting to write reviews that have already been written

Sean95
Level 10
Toronto, Canada

Bug Report - AirBnB App prompting to write reviews that have already been written

After submitting feedback through AirBnB's useless feedback system and contacting a number of "Community Experts", "Support Specialists", "Support Ambassadors", none of whom seem at all equipped to do anything meaningful with bug reports, I've decided to post the same here, in hopes that someone with more patience and faith, like Lizzie, will get this to the people who can actually fix it.

 

The AirBnB app (not the website, not a mobile browser) asks me to write reviews that have already been written. After writing a review, the chats in my inbox continue to display "write a review".

 

Yes I have the latest version of the app, I've deleted and re-installed it, and addressed all the other blame-the-user solutions that constitute AirBnB staff's entire arsenal.

 

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16 Replies 16

Hi @Nick , thank you for the reply. Now I am not able to block dates on my calendar using a laptop. I have followed the instructions in HELP resources, messaged with a support person who told me to use the Airbnb app, which after three years of working fine, is no longer compatible with my Android phone. What is going on? Are there a lot of changes being made without beta or user testing? Or was there a malware attack?

@Nick Here's what the support person Miles said:

 

Some changes have to be done immediately and dynamically due to the current COVID19 situation. This issue may have been caused by the block on each hosts calendar in the UK - but I can not say for sure as I am not a developer.

However if there is no way to do this right now, please wait until the issue is fixed, which will be soon hopefully.

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