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Can guest modify dates after check in?
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10-10-2021
07:59 AM

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10-10-2021
07:59 AM
Can guest modify dates after check in?
Hi! I am have booked the apartment for 1 mont (ish) and due to personal circumstances I’d like to shorten the stay? Is it possible, will I get refund for the difference days?
10-10-2021
07:59 AM
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10-10-2021
08:37 AM

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10-10-2021
08:37 AM
You can put in a change request to your host. You will be subject to your hosts change/cancellation policy that you agreed to when you made your booking. You should revisit your confirmed reservation cancellation policy and then maybe contact your host.
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10-10-2021
08:37 AM

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10-10-2021
08:37 AM
You can put in a change request to your host. You will be subject to your hosts change/cancellation policy that you agreed to when you made your booking. You should revisit your confirmed reservation cancellation policy and then maybe contact your host.
10-10-2021
10:36 AM

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10-10-2021
10:36 AM
In the reservation details it says:
"Cancel before 12:00 on 5 Nov and get a full refund for the nights that remain 24 hours after you cancel, minus the service and cleaning fees."
Doe it mean that the refund is regardless of what is the reason for cancellation, correct?
10-10-2021
10:36 AM
10-10-2021
10:56 AM

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11-10-2021
12:51 PM

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11-10-2021
12:51 PM
@Mike-And-Jane0 @M199 the cancellation policy says "Full refund for the nights that remain 24 hours after you cancel, minus service and cleaning fees", does it mean that I can sleep the night that I cancel and move out the day after?
11-10-2021
02:20 PM

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11-10-2021
02:20 PM
@Alessio280 This is confusing. Is 5 Nov the end of your stay? If so then I think if you cancel then you have to move out at the point of cancellation. You will then pay for at least one (it might be 2) more night(s) before you get refunded for the remainder.
I have to say you are being a bit unfair on the host as they will have zero notice to enable them to rebook but I guess they will learn their lesson and move to a stricter cancellation policy.
11-10-2021
02:53 PM

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11-10-2021
02:53 PM
Thanks I spoke with the host and he understands my position and knows my need. Thanks for the reply
11-10-2021
02:58 PM

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11-10-2021
02:58 PM
@Alessio280 You didn’t specify how long your booking is. If it’s a month or more, the long term cancellation policy over rides the hosts chosen policy.
11-10-2021
02:58 PM
11-10-2021
03:44 PM

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11-10-2021
03:44 PM
its 27 nights, thanks
11-10-2021
03:44 PM
11-10-2021
07:06 PM

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11-10-2021
07:06 PM
@Alessio280 No you cannot sleep the night that you cancel. If you cancel from the 5th onward, you have to check out at check out time on the 5th. The 4th would be your last night.
You are booking nights, not days. A booking for the 5th starts at check-in time on the 5th and ends at check-out time on the 6th.
11-10-2021
07:50 PM

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11-10-2021
07:50 PM
Got it perfect thanks
11-10-2021
07:50 PM


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