Cancellations

Cancellations

Hi everyone...

I'm new to hosting and  experienced my first cancellation.   My guest cancel on me the day before they were scheduled to arrive after booking those dates over a week in advance.  I had a flexible cancellation policy and didn't receive any pay at all. I immediately switched my settings to a strict cancellation policy. From Experience what is more common and recommended? 

2 Replies 2

@Super58 

 

We’re using Strict/Nonrefundable and everyone is choosing the Nonrefundable option.

 

No one has canceled yet so I can’t be sure that Airbnb will back me up if a guest comes up with an excuse they like.

 

 If someone is putting up a significant amount of money, say $1000 or more, I suggest that they use the money they saved to buy trip insurance.

@Super58 strict for me. Do be aware that non-refundable still allows refunds under the Extenuating Circumstances policy and under the 'I saw a dust bunny' policy

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