Cross-linked Accounts

Cross-linked Accounts

Hosts - are any of you seeing your Home page cross-linked with other owners?  When I logged on this morning, my Home page said 'Welcome xxxx' and showed me the listings belonging to xxxx.  I was able to also see this other host's booking statistics and other private information.  I contacted the other host and they told me they had been able to see my information earlier but the issue had resolved itself.

 

I refreshed my Home page and now it says "Welcome yyyy'.  I am now cross-linked with a different host.  I can turn on and off their instant booking; I can see how many guests they currently have staying.  Half the data on the Home page belongs to me and half to another host!

 

Airbnb, get your act together!!!

2 Replies 2

@Brenda328 

Loads of this around on Facebook and social media. The whole AirBnb platform seems to be in meltdown, allowing unauthorised access to members accounts.

Hiya @Brenda328 ,

 

I've just shared your post with QA so thank you so much for reporting this issue. Can you let me know if you reported this issue to CS also?

 

Thanks,

 

Stephanie

-----

 

Please follow the Community Guidelines 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.